Quality Assurance Specialist

RESPONSIBILITIES

• All responsibilities below relate to compliance under the directives of the FAA, as well as other NAAs (National Aviation (Authority) that follow similar guidelines.
• Unless otherwise noted, the responsibilities apply to the QA/Compliance Monitoring work across BAT training centers of the US.
  • Implement and monitor the QA / compliance monitoring system.
  • Take an active part in executing the QA audits, not only in both CAE Dallas training centers but also in the other training centers of the US, as needed
• Program, , execute and record the conduct of site Quality/Compliance audits to verify that applicable regulations from civil aviation authorities, applicable contractual requirements and key, relevant customer requirements, and internal Quality Manual requirements are complied with, including:
  • Maintaining records of completed audits, non-conformances, corrective and preventive actions;
  • Ensuring that follow-up actions within an agreed time frame are taken in respect of any non-compliance;
  • If necessary, escalating non-compliance issues to the Quality Assurance Specialist II or III
  • Ensuring that the organization’s policies and procedures support regulatory requirements;
  • Ensuring that the organization’s policies and procedures identify and effectively mitigate quality and other compliance risk;
  • Identify opportunities for improvement (OFI) on the training and business processes.
• Ensure regular/continuous timely QA reports are produced as defined on the Quality Manual on a per training center basis, a per regulatory jurisdiction basis, a per CAE business unit basis, etc.
• Ensure QA reporting supports the global QA policies, objectives, processes and best practices;

QUALIFICATIONS & SKILLS

• Inquisitive, professional, independent thinker
• Solid sense of priorities, strong judgment
• Reliable and autonomous.
• Ability to interact internally with various categories of management and employees (operations leaders, business leaders, training leaders, simulator staff, etc.)
• Ability to interact externally with professional manners and decorum, with Customers and regulators.
• Highly organized, team player
• Observing skills, strong drive in promoting a quality and compliance culture, ability to coordinate multiple tasks in various locations simultaneously, numerate and IT literate.
• At least basic knowledge of Aviation regulations principles.
• Computer skills – word, excel, power point

EXPERIENCE

• At least 1 - 2 years of quality assurance experience, compliance auditing in the aviation industry – ideally in a pilot training, aircraft operations or simulator training center environment.

EDUCATION

4-year degree or equivalent relevant experience

College degree preferred, although not mandatory

MOBILITY

Availability for travel, 30%